Royal Courts



This document constitutes the Notice of Privacy for the purpose of the Federal Law of Protection of Personal Data in Possession of Particulars.

A.- Privacy Statement of BEST WESTERN ROYAL COURTS Hotel. The BEST WESTERN ROYAL COURTS hotel, operated by HOTEL ROYAL COURTS, S.A. DE C.V., hereinafter referred to as ROYAL COURTS hotel, domiciled at Ave. Universidad # 314, Col. Chapultepec; San Nicolás de los Garza, N.L. C.P. 66450, is a company committed to protect your privacy. The personal information that you provide, as well as personal data and sensitive personal data, will be treated in accordance with the provisions of this Privacy Notice.

B. Purpose and Treatment of Personal Information. 1.- The personal data of the hotel ROYAL COURTS are collected and treated by the person in charge or their managers with the purpose of doing the following activities: a) Request, contract, change or cancel services; B) Make payments online; C) Request Invoice or digital tax receipt; D) Request a quote or service information; E) Make bookings through the web page; F) Request reservations by telephone; G) Request reservations directly at the hotels; H) To participate in surveys; I) Notify the Responsible for problems on their sites; J) Make comments or suggestions about products and services; K) Processing payments; l) Any other activity of a nature analogous to those described in the previously cited paragraphs. In the case of applicants and employees of the ROYAL COURTS Hotel, the following activities will be carried out: a) Execute the recruitment, selection and hiring process; B) Manage process of salary payment, invoices, receipts of fees, as well as salaries, taxes and staff contributions; C) Manage the process of monitoring and control of physical and logical access to the facilities and assets of the company; (D) Maintain a staff database up-to-date. In the case of the suppliers of the ROYAL COURTS hotel, the following activities will be carried out: a) Maintaining a base of supplier data; B) Manage payment process to suppliers. ROYAL COURTS hotel requires the sharing of your Personal Information to management and database service providers, automated processing of Personal Data and its storage, authentication and validation of e-mails, recruitment of personnel, auditing services and other analogous nature services to those described.

2.- Finally, the information you provide may be dealt with in cases that expressly authorize the article 10 of the Law of Protection of Personal Data in Individual Ownership.

Article 10.- Consent for the processing of personal data will not be necessary when: I) Is provided in a Law; II)The data appear in a source of public access; III) Personal data are subject to a previous disassociation procedure; IV) It has the purpose of fulfilling obligations derived from a legal relationship between the holder and the responsible one; V) There is a an emergency situation that could potentially harm an individual in his or her person or property; VI) Are indispensable for medical care, prevention, diagnosis, provision of health care services, medical treatment or management of health services, while the holder is not in a position to grant the knowledge, in the terms established by The General Health Law and other applicable legal provisions and that the said processing of data is performed by a person subject to professional secrecy or equivalent obligation, or; VII) A resolution of competent authority is issued.

C.- Personal Data. For the purposes indicated in this Privacy Notice, ROYAL COURTS hotel may collect your Personal Data in various ways: 1) When the information is provided directly by you; 2) When you visit the sites of ROYAL COURTS hotel; 3) When you use the services offered by ROYAL COURTS hotel through telephone; 4) When we obtain information through other means other than those indicated above and that are permitted by applicable laws. The Personal Data obtained by the means indicated above may be: name, address, e-mail, telephone number and any other that is required in accordance with the purposes established in this Privacy Notice.

D.- Use of Sensitive Personal Data. Sensitive Personal Data is considered personal data that affect the intimidation sphere of its holder or whose improper use may give rise to discrimination or entail serious risk to it. In particular, those that may reveal aspects such as racial or ethnic origin, present and future health status, genetics, religious, philosophical and moral beliefs, trade union affiliation, political opinions, sexual preferences and such information is only compiled by ROYAL COURTS hotel and can be used to improve or meet the needs of customers and services provided to them.

E.- Limitation to the Use or Disclosure of Personal Information. You may limit the use of the information by ROYAL COURTS hotel according to the processes mentioned in paragraphs 3 and 4 B), through a written request that must be submitted to the following address: Ave. University # 314, Col. Chapultepec; San Nicolás de los Garza, N.L. C.P. 66450 de 09:00 a.m. to 6:00 p.m. Monday through Friday or by email at In order to protect your confidentiality, ROYAL COURTS hotel will send the response to your request in writing to the address or email you provided in your letter of request, to the election of ROYAL COURTS hotel.

F.- Of the Exercise of Rights (ARCO) of Access, Rectification, Cancellation and Opposition. Access, rectification, cancellation or opposition to the information you provide to ROYAL COURTS hotels, as set out in the Law on the Protection of Personal Data of Particulars, may do so by submitting the request addressed to ROYAL COURTS Hotels in terms of what is established in subsection E, above, which will be answered in writing or by email in the terms indicated therein.

G.- Control and Security of Personal Information. ROYAL COURTS Hotel is committed to take the necessary measures to protect the information collected using security technologies and procedures to control access, use or disclosure of your personal information, for example, by storing the personal information provided on servers located in Data Centers with limited access. For online transactions, we also use security technologies that protect the information transmitted to us through the various electronic means, however, no security or transmission of data of which the company does not have absolute control and / or dependency with the Internet can guarantee that it is totally secured.

H.- Changes to this Privacy Statement. ROYAL COURTS Hotel may at any time update this Privacy Notice. In the event of substantial changes to this Declaration we will communicate through the website Http:// in the Privacy Notice section. I agree that the personal information I provided to ROYAL COURTS hotel is subject to the provisions of this Privacy Notice.